Here at DIACAN we strive to provide our clients with the best quality diamonds in Canada at the lowest possible price! Your merchandise will be thoroughly inspected and carefully packaged to ensure safe arrival. However, if you have any concerns regarding your purchase, please contact us. If you simply have a question regarding the piece of our service, please do not hesitate to contact us.
Enclosed in every diamond order will be your GEM-SCAN Jewellery Appraisal Portfolio. In it you will find a detailed description of your diamond along with a replacement value for insurance purposes. (Remember, GEM-SCAN is accepted by all major Canadian Insurance Companies).
We sincerely believe in the quality of every piece we sell. We also believe that our relationship with our customers begins, not ends, with a purchase. If is our wish that this fine piece being you many, many years of enjoyment. Once again, thank you for choosing DIACAN.
100% Satisfaction and Return Policy
If for any reason you are not satisfied with your purchase, we will be happy to exchange it or refund the purchase price in full. Please note that in order to process any returns you must contact our offices within 10 days of receipt of your purchase and obtain a return authorization number from us. No returns will be accepted without one. After examination and reappraisal of your authorized return the purchase price will be refunded promptly.
For more information, please visit our Shipping and Returns page.
At DIACAN, our goal is to make your diamond shopping experience as wonderful as our stunning diamonds. Thanks for visiting us online. Happy shopping!
No blood diamonds
Diacan only deals in conflict-free diamonds. We will NEVER sell "blood diamonds".